Customer Interviews No. 1

For my customer interviews I came up with a business idea that mirrors Craigslist but on a smaller scale. This opportunity would allow customers with day-to-day tasks (such as helping paint a house or picking up coffee from Starbucks) to find other people that are willing to complete these easier tasks.

I believe that homeowners and college students would have the most need for this idea. Homeowners often need help with short tasks, like moving around furniture, that could easily be fulfilled by getting another person to help on a short term basis. College students, while not having much capital, could also pay someone for a ride to the grocery store or something as simple as pickling up coffee from the Starbucks at Marston Science Library.

All of my interviews were done after having explained the business idea to potential customers. These questions were asked during each interview:

1. How often do you find yourself with a task that someone else could do easily?
2. Would you be willing to undertake tasks for others with money as a form of payment?
3. Is there any reason why you would oppose using this service to give out tasks or to get paid for completing tasks?

Interview 1:

Interview 2:

Interview 3:

Interview 4:

Interview 5:

After having the opportunity to go out and ask customers on their input I've learned that phrasing is very important when looking for feedback. If the question is too vague customers will be unlikely to give a direct answer and it'll be more likely that I have to ask for clarification. I've also learned that people are much more approachable than they often seem, you just have to wear your best smile. I had a great time completing this assignment.